Name: Apfel Park
Address: Wilhelm-Strauß-Weg 2b, Hamburg, 21109, DE
Telephone: +491637786476
Price range: €€

Terms & Conditions

These terms apply to all repairs, services and purchases with Apfel Park.

1. Services

2. Repair process

New & sealed means goods in their original sealed packaging. Open-box means unboxed goods not sold as used, such as display or returned stock.
Used A+ means inspected, previously used devices in very good condition. Listing notes, real product photos and, for iPhones, stated battery health describe the individual item.
Opened or activated returns are never sold as 'New & sealed'; they are offered exclusively as Open-box or Used.

Collection from the store is free. Insured shipping within Germany costs €6.90 and normally takes 1–3 business days after payment.
Online consumer purchases generally have a 14-day withdrawal right. Withdrawal can be declared conveniently via our online withdrawal function ('Withdraw contract' page); you immediately receive a receipt confirmation.
You bear the direct cost of return shipping. Refunds are made within 14 days of receiving the withdrawal using the same payment method; we may withhold the refund until the goods arrive or proof of shipment is provided. Details and the model withdrawal notice are available on Delivery & Returns.
A value-loss deduction only applies to handling beyond what is necessary to check the nature, characteristics, and functioning of the goods, and is always based on the actual, provable loss of value. Returns are possible without the original packaging.
Statutory defect rights apply to goods. We do not reduce the limitation period for used devices; it is two years from delivery.

12-month warranty on spare parts and repair services unless third-party damage occurs.